Q1: What materials are your jewelry pieces made from?
A: Our jewelry is crafted using natural stones and high-quality components, carefully selected to ensure their authenticity and durability.

Q2: How should I care for my natural stone jewelry?
A: Avoid prolonged exposure to water, chemicals, or high temperatures. Gently wipe with a damp cloth and keep dry.

Q3: Are all natural stones identical in color and texture?
A: No, each natural stone has unique color patterns and textures, making each piece one-of-a-kind.

Q4: Can I adjust the size of my bracelet if it doesn’t fit?
A: We offer various sizes, and customizations are available. Please contact our customer service if adjustments are needed.

Q5: Do your jewelry pieces have energy or healing properties?
A: Many believe that natural stones carry unique energies that may help balance emotions and boost positive energy. While these effects aren’t scientifically proven, wearing them can promote calm and confidence.

Q6: How long will shipping take?
A: Orders are typically processed within 2-3 business days, and delivery time depends on your location and chosen shipping method.

Q7: Can I return my item if I’m not satisfied?
A: Yes, we offer a 30-day return policy. Please ensure the product is unused and in its original packaging for returns.

Q8: What do the listed sizes represent?
A: The sizes we list (in millimeters) refer to the diameter of each bead. If you have any questions about sizing, feel free to contact us via email, and we’ll be happy to assist you.