Privacy Policy
Effective Date: February 22, 2025
We value your privacy and are committed to protecting your personal information. This Privacy Policy (the “Policy”) explains how we collect, use, store, and safeguard your personal information when you use our website (the “Platform”). Please read this Policy carefully before using the Platform.
1. Information We Collect
We collect the following types of information when you use the Platform:
1.1 Personal Information You Provide
When you submit a Feng Shui analysis form, register an account, place an order, or contact us, we may collect:
- Name (used to personalize your experience)
- Birth Address (used for Feng Shui energy analysis)
- Birth Date (used to provide Feng Shui suggestions)
- Email Address (used to send analysis results or order confirmations)
- Shipping Address (used only for order delivery)
- Contact Details (e.g., phone number, only if you provide it)
- Payment Information (e.g., credit card details; we do not store this, it is handled by third-party payment processors)
- Username and Password (for registered users only)
1.2 Information Collected Automatically
We use cookies and similar technologies to collect:
- Pages you visit, search history, and browsing patterns
- IP address, device information, operating system, and browser type
- Interactions with the Platform (e.g., clicks, time spent on pages, cart contents)
Note: Data collected for the free Feng Shui analysis (e.g., name, birth address, birth date, email) is used solely to provide personalized suggestions and not for other purposes.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide, maintain, and improve Platform services, including free Feng Shui analysis and product sales
- To process orders and payments
- To communicate with you and offer customer support
- To provide personalized suggestions based on your input, including optional Feng Shui product recommendations
- To prevent fraud and enhance security
- To send marketing communications (only with your consent)
Note: The Feng Shui analysis is intended to offer insights based on traditional practices to support your well-being and energy; it is not a guarantee of specific outcomes.
3. Sharing and Disclosure of Information
We do not sell your personal information to third parties. However, we may share it in these cases:
- With partners or third-party service providers (e.g., payment processors, shipping companies, Hostinger for server hosting) to provide the services you request
- As required by law or in response to government requests
- To protect our legal rights or respond to legal proceedings
Note: Data from the free Feng Shui analysis is not shared with third parties and is processed only by us.
4. Information Storage and Security
- Storage Location: All data is stored on secure servers in the United States, hosted by Hostinger.
- Retention Period:
- Free Feng Shui analysis data is kept for up to 3 days after sending your results and then automatically deleted.
- Order-related data may be retained as required by law (e.g., for tax or return purposes), typically up to 7 years.
- Security Measures: We use reasonable technical and organizational measures (e.g., encryption, access controls, network security) to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot fully guarantee data safety.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct any inaccuracies in your information
- Request deletion of your information (though we may retain some data to meet legal obligations or complete transactions)
- Unsubscribe from marketing emails or notifications
- Where applicable (e.g., under GDPR), request data portability or restrict processing
To exercise these rights or ask privacy-related questions, please contact us using the details below.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience and analyze Platform usage. You can manage cookie preferences in your browser settings, but disabling cookies may affect some features.
7. Protection of Minors’ Privacy
The Platform is not intended for individuals under 16 years old. We do not knowingly collect personal information from anyone under 16. If we learn that we have collected such data, we will delete it immediately. If you believe we have unintentionally collected information from someone under 16, please contact us right away.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
- Email: [email protected]